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Tenants' Information

All Tenants proceeding with renting a property through Page & Wells will be fully referenced. A full credit check will be run, along with an employment reference and a Landlord reference if currently renting.


We will charge an administration fee once you have seen a property and decide to take it. Once paid, the property will be taken off the market.

The following administration fees (which include VAT at the prevailing rate of 20%) are payable by the applicant/tenant.

One Tenant £200
Two Tenants £350
Three plus Tenants £400
Guarantor £100
Company Lets £350

If the Landlord permits a pet at the property, a non-refundable pet fee will be payable of £120.

Tenancy Agreement £120 - Paid at the start of the original tenancy.

Tenancy Renewal £90 - Paid at the time of the renewal of the tenancy.

Change of Move In Date £40 - If the applicant agrees a move in date with Page & Wells and subsequently requests a change to that date once contracts have been drawn up.

Check Out Fee £96 to £144 - Paid at the end of the tenancy out of the security deposit. Cost depends on the size of the property.

Check Out Arrangement Fee £30 - Payable in the event that work has to be arranged after the Tenant vacates.

Please note that although the property will be taken off the market for you, everything is subject to contract and no exact dates can be given. Please do not book days off from work or removal vans until a move in date has been confirmed, subject to satisfactory referencing being completed.


The deposit required on any property will equate to one and a half times the monthly rent (rent x 1.5).  Deposits are held with the Deposit Protection Service (DPS), which is the Government custodial scheme. Each tenancy will receive a unique deposit ID at the start of the tenancy, this will have to be available in order to process the deposit return at the end of the tenancy. Please note that Page & Wells do not accept Homebond deposits. More information can be found on the Deposit Protection Service website.

Move In

Once a move in date has been confirmed, the tenancy agreement will be drawn up along with all other relevant documents. An appointment will then be made for all Tenants (and Guarantors if applicable) to come to the office to sign the paperwork and collect the keys. All move in funds will need to be cleared in our bank account before this appointment.

Guarantor’s Information

Be aware that the need for a Guarantor may not become apparent until referencing has been completed, therefore any Guarantor referencing fee(s) will only become payable should a Guarantor be required. A Guarantor has to earn sufficient income and a full credit check will be run, along with verification of earnings. If a rental payment is missed, we will look to the Guarantor to pay the full amount of rent. All Tenancies are joint and several; which means a Guarantor will stand for all Tenants (if more than one) not just one specific Tenant.


Tenants must ensure that their insurance covers liability for accidental damage towards the Landlord's fixtures and fittings. We will ask for a copy of the policy before Tenants are given the keys to the property to ensure this cover is in place. Rentshield Direct can provide this along with other cover. More information and products can be found on their website.

Rent payment

We expect rent to be paid by Standing Order three days before the rent due date to ensure that the rent is with us in cleared funds on the day rent is due.

Further information on any of the above issues can be obtained from the Lettings Team on 01622 620260 or

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