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Landlord Zone

At Page & Wells we are proud of being transparent with our fees and the services we are able to offer Landlords. The Lettings Team are based in our King Street branch, which means you will only ever have to contact the one office regardless of your query.
This guide offers information for prospective and existing Landlords looking to rent their property through Page & Wells. We have an experienced, professional and ARLA trained team to support you along the way.

Expert Knowledge

The first step to take when it comes to letting a property is to know it's worth and what an achievable rent would be. We offer a free rental valuation whereby we would attend the property and discuss this with you, along with the services we offer. Once the property is on the market you will receive regular updates and we will contact you once we have received that all-important offer from a prospective tenant.

Services Available

We have three different levels of service we can offer to Landlords and they can each be tailored to suit individual needs.  

  Fully Managed
15% + VAT of monthly rent
Rent Collection
10% + VAT of monthly rent

Let Only
1 month's rent + VAT

Carry out a market appraisal
Advertise and market the property
Conduct viewings with prospective tenants and negotiate terms of a tenancy
Fully reference applicants wishing to proceed with the let
Confirm the tenants have the 'Right to Rent' in the UK
Draw up the tenancy agreement *
Prepare an inventory and schedule of condition *
Arrange Gas, Electrical and Energy Performance Certificates *
Arrange for the signing of the tenancy agreement and receive rent for the first rental period together with any dilapidation/security deposit paid
Register the tenants deposit with accredited scheme *
Negotiate the renewal of the tenancy and draw up the new tenancy agreement for both parties to sign *
Transfer of the monthly rent  
Advise utility companies at the start and end of a tenancy and supply metre readings    
Carry out routine property visits throughout the tenancy    
Act as the first point of contact for all maintenance issues and arrange for any repair works to be carried out and the cost deducted from the monthly rent received    
Inspect the property once the tenant has vacated and carry out the check out. Deal with dilapidations and the return of the tenants deposit    
In the event of a dispute relating to the deposit, evidence required from the scheme administrators will be submitted to support the claim    

*Additional Fees Apply

Legislation and Requirements

EPC (Energy Performance Certificate)

By law an EPC must be obtained before a property can be marketed. We have a Domestic Energy Assessor who can prepare these on your behalf for a reasonable charge. An Energy Performance Certificate shows how energy efficient your property is and will be issued to all prospective tenants who view your property. The EPC is valid for ten years.

Gas Safety Certificate

Landlords are required by law to have all gas appliances checked on an annual basis and a certificate produced. A copy of the certificate will be given to each tenant. 

Electrical Certificates

Although not a legal requirement, we strongly advise that an electrical safety check is carried out on any rental property. It is a Landlords responsibility to ensure that the electrics are in a safe condition and the best way to prove this is for a qualified electrician to certify they are safe. Most electrical safety certificates last for up to 5 years and a copy will be given to each tenant.

Smoke Alarms & Carbon Monoxide Detectors

Rental properties by law now have to have a smoke alarm fitted on each habitable floor and must be in good working order at the start of each tenancy. A carbon monoxide detector also needs to be present in any room housing a solid fuel burner.

Landlords Living Abroad & Taxation

Landlords living abroad are requested to complete an NRL1 form and send it to the Tax Office. In turn, they will then issue you with a registration number, which will allow you to receive rental income with no tax deducted. If you have not completed this form, 20% of the rent will be deducted by us and passed to the Tax Office. At the end of the tax year you will be required to complete a tax return and they will pay back any monies that have been over paid by you. The NRL1 form can be downloaded here. If you have a large income from a property or portfolio of properties, it would be advisable to instruct an accountant.

The Team

Martin Harvey – Lettings Manager

Martin heads up the Lettings Department with over 10 years experience, mainly in Property Management. During his time in the Lettings department he has gained a wealth of knowledge of the industry as a whole. Martin is also an active member of ARLA.

Stevie-Faye Chapman – Listings Manager

Stevie is the Listings Manager of the department and focuses on growing the portfolio along with carrying out valuations. She has over 10 years experience covering every role within the industry. Stevie is also an active member of ARLA.

Nikki Chaney – Negotiator

Nikki joined the Lettings team with over 20 years experience within the property sector but has now turned her hand to Lettings. She is a great member of the team and loves carrying out viewings. Nikki is currently working towards gaining her NFOPP qualification to become a member of ARLA.

Amy Douglas – Property Manager

Amy is a valuable part of the team and deals with all Residential Property Management. Amy is the main point of contact for any managed tenancies. She is also a member of ARLA and RIPM.

Sarah Howes – Client Account Manager

Sarah is in charge of the accounts and financial matters for both residential properties and the blocks. Sarah has been with Page & Wells for over 7 years after choosing a different career from her previous experience as a solicitor.

Danielle Hewitt – Property Management Assistant

Danielle is our Assistant to Property Management and provides great support. She has been with Page & Wells for 5 years and was previously the Property Manager before leaving to raise a family. She is also an active member of ARLA.

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